You can’t be in two places at once.
Every business loses work the same two ways: a system nobody opened, and a call nobody could pick up. cheaply covers both — it reads the portals you’d otherwise log into every morning and tells you what moved, and it answers the phone when you can’t.
The work you lose is the work you never saw.
Somewhere in your business there is a screen someone has to open and read. A permit portal, a carrier portal, a licensing board, a payer site. Nothing tells you when it changes. You find out by logging in.
So a plan-review comment sits unread for eleven days and holds the whole permit. An inspection passes on Thursday while the crew stays off site until the following Wednesday. A renewal quotes at a different premium than the one you gave the client. A claim gets closed and the insured hears about it from you. None of it announced itself; it just sat there being true.
The phone works the same way. About one in four calls to a busy service business goes unanswered, almost always because the owner is already out on a job — and the customer with a burst water heater doesn’t leave a voicemail and wait, they call the next name on the list. Both leaks have the same shape: something happened while nobody was in a position to look.
Something that looks, so you don’t have to.
So we built cheaply. It reads the systems your business logs into and sends one note in the morning saying what moved — and where a portal won’t answer in writing, it picks up the phone and asks. The same voice answers your own line when you can’t, works out what the caller needs, and books the job onto your calendar.
Reads your systems
Permit portals, carrier portals, licensing boards — whatever your business has to log into. cheaply opens them every morning so nobody on your side has to.
Tells you only what moved
One note, early: three of the forty-six things you’re watching changed, and here they are. Everything else is exactly where you left it.
Phones what won’t answer in writing
A portal that’s down, or that only ever says “pending”, gets a phone call instead — on your behalf, as your named sub-user. That second half is the part nobody else does.
Answers the calls you can’t pick up
A natural voice picks up on the first ring, nights and weekends included, works out what the caller needs, and books the job straight onto your calendar.
Read-only on your systems, a named sub-user rather than your password, and no contracts — and you’re live in about a day.
How we’d want it done to us.
We only ever read
Nothing is submitted, approved, filed or cancelled on your behalf. Not as a policy — as a limit on what the thing can do. It is the first question every serious buyer asks, and the honest answer is the short one.
A named sub-user, never your password
We ask to be added to your portal under our own name, the way these systems were built for. If you offer us a shared login we say no — most portal agreements forbid handing one to a vendor, and we’re not going to be the reason yours gets read closely.
Any business with systems to log into
Insurance agencies, contractors, freight brokers, accountants, medical practices, property managers, plumbers. Reading a portal and phoning whoever won’t answer in writing works the same everywhere — what changes is which systems matter to you.
You can end it without asking us
Remove the sub-user in the portal itself and our access is gone — you don’t wait for us and you don’t take our word that it worked. On the phone side, keep the number your customers already know, and cancel whenever you want.
Find out what you’re not seeing.
Start with one read-only pass over every portal your business logs into, or put your phone on it tonight. Live in a day either way.