Find out what's actually held at the border.
We read entry status, exams, holds, duty billing and ISF filings across every government and terminal system and hand you one list of what's pending, what's about to lapse, and what's stuck — including, by name, anything we could not get into and exactly why.
Read-only · 3 business days · credited to your first month
Or set it up yourself, free and watch your first system this morning.
Not an exhaustive list — tell us which ones you actually log into and those are the ones we read. The audit’s first job is telling you which of them we can work and which need the phone. What the waiting costs you today: a container accruing demurrage because a hold was released and nobody refreshed the portal.
Three of these are probably true right now.
An entry summary flagged for review, with a response window running from the flag date.
A bond that renews on a date visible only inside the surety's portal.
A shipment on hold pending a document that was uploaded and never acknowledged.
None of them send you an email. That is the whole problem, and it is what the audit reads 4 systems to find.
Six things, on one page.
One list, sorted oldest first, across every portal you connected — not one tab per system that you reconcile yourself.
Renewals, certificates, and anything with a date on it that is coming at you.
Submitted-and-silent, waiting on you, waiting on them. The three piles behave differently and the fix is different for each.
A portal that blocked us, an operator that refused the sub-user, a login that wants a code only your phone gets. Named, per portal, with the reason.
An unflagged wrong answer is worse to you than no answer. Anything we are unsure of arrives marked unsure.
Portal failure is not random, it is per-portal: a portal we can operate we can operate every morning, and one we cannot never becomes workable by trying harder. The audit is how you find that out in three days instead of three months.
Three steps, and one of them is ours.
- 1You add us as a named sub-user
Add us as a named sub-user on the portals you want read — the way you would add a new hire — with read-only permissions if the portal offers them. A few minutes per portal. We never ask for a shared password, and if you offer one we'll say no — most portal agreements forbid handing a login to a vendor, and we're not going to be the reason yours gets read closely.
- 2We read everything, and phone what won't answer in writing
A portal that tells us in writing, we read. One that won't — or that's down, or that only says "pending" — we call, on your behalf, as your authorised sub-user. That second half is the part nobody else does, and it's why the list comes back complete instead of mostly complete.
- 3You get one list, inside 3 business days
Not a dashboard to log into and learn. One document, sorted oldest-first, that you can read on your phone and hand to whoever works it.
The limits, before you pay.
- Read-only, with no exceptions. We never bind, submit, approve, or change anything. The audit cannot alter your book even if we wanted it to.
- Named sub-user access only — the way you would add a new hire. We never ask for a shared password, and we will decline one if it is offered.
- You revoke us in the portal itself, without asking us and without waiting for us. That switch is yours, not a setting inside our product.
- Some portals will not be workable. We would rather name them in the report than quietly leave them out.
The ones we’d ask.
Can you change anything in our portals?
Why won't you take a shared login?
How do we get rid of you?
What if you can't read one of our portals?
Is the $500 on top of a subscription?
Do you actually know customs brokers & importers?
One list. 3 days. Nothing touched.
$500, and it comes off your first month if you carry on with us.